Lessons Learned
While Dr. Mowery has retired since the opening of the new practice, the practice still has four dentists, which Dr. Johnson feels is a real asset. “Everyone has their strengths. Having a group practice is nice because we all have a different skill set that we bring to the table,” he said.
For the patients, the state-of-the-art facility is a beautiful new space where they receive the expert dental care that they’ve come to expect from their preferred dentist. “They say, ‘It’s so nice and relaxing. It feels like I’m at a spa,’” Dr. Irwin said.
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While patient kudos and increased business are compelling reasons to build new, Dr. Irwin also wanted to design his own space because, he said, in dentistry, “You get to do things the way they work best for you and your personality.” For him, that meant a brand-new facility with multiple doctors and a large staff. “I’m a ‘more the merrier’ kind of guy. To me, having four doctors here is a party waiting to happen. For some people, that seems like chaos and they wouldn’t want that – I can respect that. Dentistry offers us all a great opportunity to set things up the way they work best for us.”
The key to success for this project was Dr. Irwin’s vision for what he wanted and his belief in others’ expertise and knowledge to build that dream. “Trust the experts,” he said. “Spend the money. It’s going to cost you a bit up front to have people who really know what they’re doing. But you cannot achieve anything great by accident.”
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