Keeping the Mission Alive
Though modern in its day, 37 years later, Associated Dentists was still practicing with original equipment and office space that hadn’t been updated since the early ′90s. “The facility was so worn and the equipment was on its last days,” said Associated Dentists Practice Administrator Keith Robberstad. “If we were going to be in business, we had to do something.”
In 2009, Associated Dentists undertook a massive remodel to breathe new life into the practice. Relying heavily on their Patterson team, Associated Dentists created a state-of-the-art office that will allow the doctors and staff to keep the mission of the founding fathers alive for many years to come.
Investing for the future
Though the founding fathers have long retired, their mission of innovation and partnership with Patterson has lived on through the practice’s four partners, Dr. David Resch, Dr. David Miller, Dr. Sam LaChance and Dr. Julio Heller, and Practice Administrator Keith Robberstad. “Each of the founders had a special relationship with the reps and owner of Patterson,” said Robberstad. “And I’m quite confident that Patterson was a key partner in having us come together in the first place.”
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“And I’m quite confident that Patterson was a key partner in having us come together in the first place.” – Keith Robberstad, Practice Administrator
Over the years, associates Dr. Norman Coates, Dr. Laura Howley, Dr. Doug Keim, Dr. Barbra Lee, Dr. Stacy Shearen and Dr. Richard Wiberg joined the practice. The doctors remained successful in the outdated space; however, they knew that significant changes were necessary to keep the practice flourishing.
As they began planning their practice update, the doctors didn’t hesitate to contact Patterson Sales Representative John Anderson, who has been working with the practice since 1985. Anderson participated in preliminary planning discussions with the doctors and introduced them to Patterson Equipment Specialist Scott Mans, who provided assistance with floor plan design and equipment selection.
Starting from scratch
The doctors considered several options for improving the practice, including moving it to a new location, remodeling the existing building or tearing the practice down and rebuilding. After completing a financial analysis, they determined that a remodel was their best option.
