What Brad loves most about the new office is how well the equipment performs, describing it as a breath of fresh air. “A high quality handpiece and tools that work properly make every appointment go smoothly and help me work more efficiently. Because I’m not rushed, my day is paced out and I get to spend more time with each patient. The work I do reflects this, too,” he said.

Choosing equipment was easy with the help of Equipment Specialist Skip Fortune, who accompanied Brad and Erin on a trip to the Patterson branch in Houston to look at options. “He pointed out the five-star equipment and then let us decide,” said Brad. “We didn’t want equipment that would be out of date in five years. We wanted equipment that’s built to last.”

Patients give the new practice five stars and appreciate the fact that Universal Smiles is up on technology – particularly with the Nomad X-ray machine, which is quick, easy to use, and gives off very little radiation. “It also looks cool. It’s a nice, tidy, handheld that you just click next to the patient’s cheek,” explained Brad.

The couple is excited about the future. Brad is looking forward to growing the practice, adding a hygienist and playing a part in the community. Until then, he has useful advice for other dentists looking to remodel or build new. “Take your time. Make sure that you’re ready and prepare for it. You want it to be right, you want it to be your own. Make sure that you’re not settling. Surround yourself by people who can help you. Seek out a team of people and don’t try to do it on your own. Experience is one thing you can’t put a price tag on.”