The team at the Center for Orthodontics almost immediately noticed that thanks to the CEREC Omnicam scanner, they weren’t having to redo many scans. Its small wand, they found, improved the patient experience on both ends of the patient spectrum. They were able to easily navigate around the smaller areas of young patients’ mouths, as well as around the tight spaces in some of their adult patients who already had significant cosmetic work done. “Whether it’s a young patient or a patient whose mouth has the presence of a lot of materials, when you have limited stretching capability and a larger wand, they don’t like it,” she said. “The Omnicam has a thin, small wand, and it’s all about patient experience in the end. They don’t care that their other procedures are making it difficult for us, they just want us to provide a good experience.”

Patients are impressed with the machine and the voice guidance that it provides, Narula said. With technology seeping into all areas of our lives, people expect more, and it’s nice to be able to provide it to them.

“I’m very in tune with the trends in orthodontics, and it feels like if you are taking an impression and not a scan, patients think you are not with the times,” she said. “Everybody wants instant gratification, and accelerated treatment, and the CEREC helps you deliver that. We are able to deliver a great patient experience along with Invisalign, and that is what patients want.”

CEREC Ortho’s user-friendly, patient-friendly workflow allowed Narula and her team to increase efficiency while decreasing clutter. The physical study models that the Center for Orthodontics uses to record a patient’s pre-treatment can still be attained when they’re needed. Now, though, a digital version could be more easily stored in Dolphin Imaging & Management Solutions, her practice management software.

CEREC Ortho has an exclusive integration with Dolphin Imaging software which allows CEREC Omnicam scans to be stored directly in Dolphin 3D for archival, diagnostic and patient education purposes. “When we scan a patient, we take the scan and use it as a study model, and record the patient’s pre-treatment,” Narula said. “Dolphin’s module is able to create a beautiful dental base to the scan and hold the model digitally. Every scan can be made into a study model.”

Even better, CEREC Ortho allows Narula and her team to see a patient and start the case the same day with a scan. Even on days with a packed appointment schedule, they’re able to initiate patient cases. And, since her entire team quickly mastered the scanning process, the entire scan, upper and lower, can be completed in about eight minutes. They upload it to design the same day, and rarely have to bring a patient back in for rescanning.