"We put white porcelain vessel sinks on the white quartz countertop and it really
makes that A-dec cabinetry pop," he said. One A-dec center console is placed between
each of the four operatories, and A-dec treatment consoles cap the end nearest the
hallway of each operatory.
The lobby has a relaxed atmosphere with large, comfortable leather chairs, modern
art paintings and a children's area that is partitioned off with low walls, which
helps to corral the toys and give kids a private place to watch television.
Dr. Booker selected cool colors and a modern design for a practice that is both
elegant and comfortable. Territory Representative Head said the front office is
spacious. "Someone looking at it right now might say Dr. Booker built it too big,
but with his dream of an associateship or maybe a partnership, there's going to
be more front office space needed," he said.
On the front desk counter stands a framed menu of coffee beverages available – but
this is no coffee shop. Dr. Booker purchased a Keurig single-cup coffee brewer from
Patterson, and the scheduling coordinators serve up fresh-brewed drinks for patients.
Many patients even take a cup to go.
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Going with the Flow Pretty, Comfortable, Functional
With the help of Patterson, Dr. Booker designed a floor plan with an efficient clockwise
patient flow that eliminates the bumping into and getting in the way that patients
and staff experienced at his first office. "It's the kind of flow that I always
envisioned having," he said. Eventually, when the back four operatories are in use,
patients who come in for treatment will leave down the hallway opposite of the entry
hall for even better flow.
Dr. Booker prides himself on his state-of-the-art sterilization center that features
A-dec cabinetry with hands-free door opening, so he decided to show it off: a window
with his logo on it allows patients to see in. This transparency lets patients know
that cleanliness and sterilization are top priorities. In fact, when first-time
patients take a tour of the office, they're shown the sterilization center and lab,
where the CEREC milling chamber and oven are located.
Yet another measure of his dedication to his patients, Dr. Booker's next investment
will be CAESY patient education systems, which will allow him to show CAESY's 280
multimedia presentations in operatories and Smile Channel presentations in the reception
area. While his commitment to his patients is evident in the way he chose to design
his office and model his practice, the caring attitude of Dr. Booker's highly trained,
exuberant young staff continues to win over patients. "We care about patients. They
have my direct cell phone line if they ever need me. Any patient can call me 24-7,"
Dr. Booker said. "We strive to make patients feel like family."
It's that family feeling that has Dental Designs of Owensboro on the rise, with
more new patients and increased revenue – a result of Dr. Booker's conscientious
planning process.