Because family is such an important part of his practice, Dr. Vang wanted to provide a space for his team to unwind. Vang Dental Clinic’s huge breakroom features a full kitchen and several tables for the staff of 11 to relax and enjoy an occasional meal made by Dr. Vang’s wife, Song.
A Renewed Love for Dentistry
In an effort to make procedures easier in his practice – and to allow him to see more patients in less time – Dr. Vang equipped his new practice with an array of leading-edge equipment and technology, including EagleSoft Practice Management Software, Schick digital radiography, a Sirona Orthophos XG 5 DS panoramic X-ray machine and a Triangle eight-foot sterilization center.
Norell played an important role in helping Dr. Vang select his equipment and technology. Dr. Vang was impressed with the time Norell spent discussing the latest options and making sure he felt comfortable with his decisions. "I was very impressed with Joe," Dr. Vang said. "He took the time to answer all of my questions and concerns about the new equipment and technology."
Dr. Vang has seen a huge increase in productivity since integrating his new technology. Radiographs that would have previously taken five minutes to develop are ready in seconds and available for patients to view on the 22" Samsung LCD screens hanging from
the ceilings in each of the operatories. Dr. Vang says all his new technology has renewed his love of dentistry. "I love dentistry, but even more now!" he said. "I wish I knew this stuff a long time ago – it makes life a little bit easier."
Another way that Patterson makes life easier for Dr. Vang is the personal service from his Patterson Sales Representative Jon Anderson. Anderson visits Dr. Vang’s office every two weeks to restock his supplies, answer questions and make sure he’s satisfied with his products. "Anything I need, any problems that I have, Jon is always there to help me," said Dr. Vang. "Plus, my supplies arrive at my front door in one or two days. And if I don’t like the product, I can return it with no questions asked."
Dr. Vang said his experience with his Patterson team has been remarkable. "I truly appreciate their guidance and all the work they have done for me over the last 10 years," he said. "I don’t know how I would have done this without them."
A Medical Center for the Community
To help manage his ever-increasing patient load, Dr. Vang hired an associate, Dr. Peter Nguyen, just seven months after opening his new practice. Even with Dr. Nguyen lightening the load, Dr. Vang says he is still overwhelmed with new patients attracted to his state-of-the-art practice. Dr. Vang said he will most likely add another associate in the near future. He also has two unequipped operatories, plus ample space within the building to expand into if the demand is there.
Dr. Vang is currently in the process of acquiring healthcare tenants to make his one-stop medical center a dream come true. His patients are so appreciative of the new practice and clinic he is creating just for them. "The moment patients walk into the building they say, ‘Wow, I’ve never seen a place like this before,’" he said. "And I tell them, ‘This is your clinic. Without you, there would be no clinic.’"
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