Functionally, the new office is a sea change from the previous space. The front desk now has enough space to optimize the business flow in the practice; private offices were added in the back to provide a space for consultations away from the reception area. The office manager has a beautiful space instead of the “closet” Schwab jokes the previous space had. “We were able to build the office in such a way that all the operatories could be used for hygiene or restorative work,” Schwab said. “We added a surgical suite in case someone needed help immediately. Even just generally speaking, there is a better proportion of practical space. The operatories are the right sizes, and we now have two sterilization areas, which has made a big difference.”

For the majority of the time that Territory Representative Mayes has worked with the doctors at Cherry Hills Dental, so has Patterson Equipment Specialist Mike Long. Long has seen the office transform along with the changing technologies, and worked closely with the team to help create a space befitting the practice. “For me, with the long history I’ve had with them, I take a lot of pride in the fact that they have this beautiful new office and I was a part of it,” Long said. “It’s rewarding to see how happy they were with it, that they’ve been really excited, and that they’ve increased business.”

Completing the new space was made possible by the involvement of the Patterson team, Gibbs said. They provided their expertise on the day-to-day decisions that Gibbs and the other doctors weren’t able to devote their full attention to, since they were still working full time in the old space. Schwab said it was indicative of the relationship he’s had with Patterson throughout the years.

“I’ve worked with them for 30 years and kept expanding and buying new equipment, and I’ve trusted them all along,” Schwab said. “It’s been a focus of ours to keep our technology state of the art, with everything from Galileos to CEREC, digital radiography – all of it. We are thrilled with the relationship we have with Patterson, because in a profession that’s as technology-driven as this one, we really need a partner that links us with the latest and greatest technology. Patterson does that.”

Keeping the best interests of the practice in mind has long been one of Patterson’s values. Mayes said that means a lot when it comes to his relationship with Schwab and the other doctors at Cherry Hills Dental. “There’s a trust between both of us, when he asks me a question he knows I’ll be honest,” Mayes said. “I’ll say, ‘Don’t do that, do this. Buy this or don’t buy anything at all.’ I’m not afraid to tell him no, and he’s not afraid to tell me no. It’s not your typical idea of a salesman trying to make a sale. It’s a relationship built on mutual respect.”