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“This new technology is the first of its kind for the dental industry,” said Hansen. “It helps dentists truly experience what their new office will be like.”
Once the DesignEdge plans were finalized, choosing the equipment and tools came next. Because of her experience in the smaller office, Reuter knew she wanted a centralized sterilization area and streamlined operatories. She wanted her team to have easy access to both, and for her patients to be able to see both, so they would be reassured that everything in the office is clean and up to date.
Because of Reuter’s busy schedule, she couldn’t accompany Hansen and Beltz to visit A-dec in person to try out the equipment she was considering. But, after the Reuters did their homework, they always came back to trusting Patterson and A-dec – despite shopping the competition.

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“I know both companies. I trust them both. I ordered my equipment knowing that A-dec means quality. I just knew it would work,” Reuter said.
And it did. Patients love the thin, comfortable backrest of the A-dec 511 chair. The ergonomics keep the team healthy, reducing back and neck pain. The look is modern and ties into the feel of the whole office. And patients are noticing.
Overall goal was overall comfort
“Dr. Reuter’s goal was for the patient to not feel like they are going into a dental office. With everything so neat and clean, it really doesn’t feel like you are sitting down for a dental procedure. She has all the dental items stored in A-dec cabinetry so the overall feel is one of modern comfort,” said Hansen, Reuter’s territory representative since 2013. “She thought about patient comfort throughout the office and spent hours and hours making sure she created an office that functioned well for her and her team, and made sure the patient felt comfortable.”
That feeling of modern comfort begins indeed in the large parking lot. The practice is easy to access, and there’s a can’t-miss street sign and a welcoming entrance.
Once inside, patients are greeted with a warm welcome from the receptionist, matching the warm colors selected for the office. Since Reuter Family Dentistry caters to families, the reception room includes a quiet section and a separate children’s section, complete with television and toys.
Coffee and tea, a soothing water feature and even a massage chair help patients relax before they’ve even been ushered into the treatment area.
Comfort through and through
The new practice has eight operatories – and even more windows.
“Our old office had only one window. It felt like I’d come to work in the dark and leave in the dark and it was dark all day. Here, the dental team and the patients can enjoy nature and feel part of their environment. The windows are large and give an expansive feel,” said Reuter.
The operatories were designed to maximize the view, but privacy, function, efficiency and ergonomics also had to be factored in. Reuter wanted people with disabilities to have easy access, and to include a family operatory with seating for parents accompanying their children.
Using A-dec cabinetry was key to giving each operatory the modern comfort feel and allowing for more operatories in a smaller space. Reuter and her team also keep tools wrapped and stored in each operatory, assuring patients that everything in-office is sterile and planned out in advance of their visit. Tools and equipment are hidden away, so as patients enter the space, they are not greeted by a set of instruments, but with a large, comfy A-dec 511 chair. And of course, a great view of the great outdoors.
Modern Comfort

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