The A-dec sterilization center is centrally located to decrease the amount of time it takes to move between the operatories and sterilization area, which also has an open concept. Patients are able to see the sterilization center and feel at ease. The lab is located next to the sterilization center, again for ease of use and easy access for the entire team.

Reuter also planned a calming environment for her team, with a large break room in the lower level, as well as a separate room used for continuing education training and office get-togethers.

This office is streamlined digitally, too, starting with Eaglesoft practice management software, seamlessly moving patients from check-in to treatment.

Schick 33 digital sensors allow for an efficient digital experience for patients and the team, easily capturing digital images and seamlessly integrating them with the patient record. For patient X-rays, Reuter selected Midmark Preva DC intraoral, with units that affix to the A-dec cabinetry in each operatory, so the patient doesn’t need to leave the chair to have X-rays taken.

Being all digital makes it easy to conduct continuing education classes, as well, as vendors can simply plug into the system and project their class on the monitors in each operatory. The combination of open space, great views and the latest in technology has made a big difference in morale. According to Dr. Reuter, “We have more pride in what we offer. The team feels that way, too.”

Though the practice had its official grand opening less than a year ago, it has already experienced significant growth. The new location on a busy street is one factor. Going from a small office to a spacious practice with eight operatories is another. Community support is yet another.

“Our ability to be more efficient and see more emergencies with more capacity is key to our growth. And the more we grow, the more we can give back to our community. For example, on Give Kids a Smile day, we can see even more people now,” Reuter said.

Patterson Equipment Specialist Kevin Muhonen agreed. “Dr. Reuter and her husband Ryan wanted to ensure this space would work for many years into the future, as well as increase patient comfort. Tony and I enjoyed working with a couple so engaged and committed to their patients.”

Hansen added, “I can’t tell you how much I enjoyed working with Dr. Reuter and Ryan Reuter. There were a lot of steps involved in helping them achieve their dream, and to see Dr. Reuter and her guests smiling the entire night of her open house – it’s why I love working for Patterson.”

The new practice has eight operatories – and even more windows.

So what advice does Reuter give for others in terms of expanding your practice and growing your business? Surprisingly, Reuter’s answer is that she wishes she had done it sooner.

“It’s a big investment, but you can’t do it soon enough. Five years of waiting was too long. It worked out well, and I don’t have regrets.” Reuter said. “The thought of building a practice was intimidating because we were already very busy without the task of building a new facility. Having the right people to help us was crucial.”

“Tony and Kevin really went above and beyond to help on every part of this process,” Reuter added. “ I could call Kevin at any time and he would figure it out. I can’t say enough about how helpful they were.”

Perhaps a patient comment on the practice’s social media feed sums up the modern comfort of the new office best: “The dental chairs are very comfortable ... PLUS, they have Netflix!”