The Tools for Success
Dr. Marcello spared no expense in making both of his offices as technologically advanced as possible to ensure dental procedures are quicker and easier for patients. Phobic patients often request single-appointment full-mouth restorative or cosmetic procedures, and Dr. Marcello has armed himself with the knowledge and equipment to meet the challenge.
Two CEREC units, one CEREC® MC XL and one CEREC® MC L compact milling unit in each office allow him to produce same-day restorations for patients who are too anxious to endure a second appointment. On average, he produces at least five CEREC restorations per day. He uses CEREC so often that he hired a dedicated CEREC clinical technician to assist him in the practice. “CEREC has revolutionized dentistry and it has benefited my patients tremendously,” he said. “CEREC is the perfect fit for me.” Dr. Marcello says within the next year he plans to upgrade to the new CEREC® Acquisition Center (AC) powered by Bluecam.
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A PLANMECA ProMax 3D cone beam unit in each office gives Dr. Marcello the most precise results when performing implants and oral surgery. Patterson assisted Dr. Marcello in meeting South Carolina’s complex regulations for cone beam X-ray, which are different than regulations for traditional X-ray systems.
EagleSoft practice management software, which Dr. Marcello has been using since he opened his first office in 2001, connects his two offices seamlessly, ensuring that patient records are accessible at either location. Schick digital imaging systems in both offices produce instantaneous images and integrate effortlessly with EagleSoft. Flat screen monitors at the end of each dental chair allow Dr. Marcello to explain digital images and show CAESY Patient Education Systems videos to his patients.
Dr. Marcello looks to Patterson for the technical support that keeps both of his offices running. “The Patterson service guys are great. I hang up with the branch and they’re already here,” he said. “I can’t afford to be down and they’re good at keeping me up and running.”
Two New Offices, One New Name
Both new offices opened for business in 2008 – Greer in August and Anderson in October. Previously called Parkway Cosmetic and Restorative Dentistry, Dr. Marcello changed the practice’s name to Royal Crest Centre for Advanced Dentistry to reflect its growth and enhanced capabilities.
Dr. Tucker joined Royal Crest in 2008. A recent graduate of the University of Kentucky College of Dentistry in Lexington, Dr. Tucker shares Dr. Marcello’s passion for sedation dentistry. “I see a lot of potential in Dr. Tucker,” said Dr. Marcello. “He has taken a huge load off my shoulders.” This spring, Dr. Tucker plans to become a partner and Dr. Marcello is also bringing on Rich Constantine, DDS, a graduate of the University of West Virginia College of Dentistry.
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