According to Dr. Marcello, Royal Crest sees 300-400 new patients per month. “We blow national averages out of the water and it amazes me that some patients even fly in for our services,” he said. He attributes the success of the practice to its unique take on treating phobic patients. “Our office and staff are geared toward helping calm the fears that phobic patients have of the dental office,” he said. “I also have to thank the dental community for their referrals. General dentists and specialists alike are learning to recognize dental phobias, which can many times be hard to diagnose.”
Dr. Marcello sees the opportunity to open additional satellite offices in the future if the demand for sedation dentistry continues to increase. “I tell patients all of the time, ‘going to the dentist is like dating. You might have to go through a few of them before you find the one you’re comfortable with,’” said Dr. Marcello. “And if that’s not me, then I hope they find someone else, because everyone needs to go to the dentist.”
PRACTICE PROFILE
DENTAL PRACTICE
Royal Crest Centre for Advanced Dentistry
(Flagship office) Greer, South Carolina
(Satellite office) Anderson, South Carolina
Ryan Marcello, DMD
Derek Tucker, DMD
Rich Constantine, DDS
OFFICE
Square feet (Greer): 7,705
Square feet (Anderson): 6,500
Operatory Equipment
- Midmark cabinets, chairs, delivery system and lights
- Midmark sterilization center
- Midmark laboratory
- PLANMECA ProMax cone beam
- EagleSoft practice management and clinical software
- CAESY Enterprise System and Smile Channel
- Schick Intraoral camera
- Schick digital sensors
- Midmark M11 UltraClave Sterilizer
- PLANMECA Intra Intraoral X-ray
- CEREC 3, MC XL and MC L compact milling units
- SciCan Statim 2000 autoclave
- A-dec Assistina 301 Plus
- Midmark compressor and vacuum
This practice is a Patterson AdvantageSM Platinum member
PATTERSON TEAM
Neal McFadden
Region Manager (formerly Branch Manager)
Tom Miller
Sales Representative
Susan Pressley
Office Designer
Neal Clark, Paul Derrick, Scott Griffith and Ken Page,
Service Technicians
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