Lessons Learned
After working for several years in an outdated office that had been retrofitted for technology, Dr. Bellorini knew that he needed to plan for technology upfront to ensure that everything flowed seamlessly in his new practice. Patterson Office Designer Susan Nagel and Hood prepared a floor plan that incorporated all of Dr. Bellorini’s technology choices and allowed for future technological growth. They completely gutted the suite to create his state-of-the-art four-operatory practice.
Dr. Bellorini learned another important lesson in his previous practice – work with one supplier for everything. Previously, he purchased his hardware and software from two different companies, which caused frustration. This time around, he relied on Patterson Dental for all his new practice needs: practice management software, computer hardware, technology and equipment. “I wanted to stick to one company for everything – a single company that would stand behind their products,” he said. “With Patterson, I just have to call one person and they have all the information and they can solve the problem without a lot of down time.”
From CEREC, Patterson computers and CAESY Patient Education Systems to Eaglesoft software, Schick digital imaging, Sopro integrated cameras and a PLANMECA Promax digital pan, Dr. Bellorini has every technological base covered in his practice.
ARTICLE TOOLS
 PRINT
 SHARE
All of this technology helps Dr. Bellorini provide a truly comprehensive dental experience for patients. In the reception area, Smile Channel delivers educational content and information about the services provided at East Brewster Dental. In the operatories, ceiling-mounted flat panel monitors allow patients to view their digital and intraoral images stored within Eaglesoft. Dr. Bellorini relies on CAESY to deliver information to patients, saving him time and increasing case acceptance. “CAESY is a no brainer for case acceptance,” he said. “I can basically just tell patients, ‘this four-minute video is going to tell you what you need to know and I will come back and answer any questions.’ Nine out of 10 times, the patient has no questions – CAESY takes care of it for me.”
Dr. Bellorini has been a CEREC user for several years and brought his CEREC machine to the new practice. In his previous practice, the CEREC milling unit was housed in a cabinet, but in his new space, Dr. Bellorini made sure to place the milling unit in the hall, where patients can easily watch their crowns being milled. “Showing them what this technology can do for them is a big practice builder,” said Dr. Bellorini.
For years, Dr. Bellorini had struggled with the frustrations of outdated equipment that required extensive repairs. This time around, he wanted chairs that were hassle-free and required very little maintenance. At the advice of Hood, he selected A-dec chairs and cabinetry for his operatories. “I trusted and had faith in my equipment specialist’s recommendations,” he said.
The operatories in Dr. Bellorini’s previous practice felt cramped because there were cabinets on both sides. In his new practice, Dr. Bellorini went with 12 o’clock treatment consoles and cabinets on the assistant’s side, leaving his side cabinet-free. This allows him to easily bring in his CEREC machine and move around on his side with increased freedom and comfort. Currently, three of Dr. Bellorini’s operatories are equipped, and he has plans to equip the fourth as a hygiene room in the future.
Dr. Bellorini’s Sopro intraoral cameras integrate effortlessly with his A-dec delivery system. With an intraoral camera at his fingertips, Dr. Bellorini can take before, during and after images with ease. “If a camera is set up in a similar fashion as a handpiece, then we make it easier for the doctor to use it and they’re more likely to use it,” said Hood.
Cape Cod residents have been extremely receptive to Dr. Bellorini’s cutting-edge technology. “We generate great patient feedback from the care we produce and the technology we utilize with every person. It’s a very powerful tool to differentiate us from other practices in the area,” he said.
|
|
| |
|
|
© 2024 Patterson Dental. All rights reserved.
