With the desire to make technology a priority, a complete technology overhaul was unnecessary. Several years earlier, the doctors implemented a practice management system, with digital X-rays, and monitors in each operatory. However, some new additions have been a hit. Adams and Greene spent hours designing the sterilization centers, which are open, accessible, touch-free, and set up so there is no possibility of cross-contamination. Surrounded by glass, patients get a clear view of how organized and thorough the process is. A-dec chairs and cabinetry were chosen for the new practice because of the level of quality and the satisfaction the doctors have had with past A-dec products. Large, pivoting monitors were added to each operatory, giving patients a close-up view of dental images and the ultimate viewing experience for HDTV, Netflix and other viewing options.

“The new facility is truly amazing,” said Bennett. “I never realized how stressful it was operating in a facility that could no longer accommodate our needs. With the new practice we’re far more efficient, we have plenty of room, we can provide a better experience for our patients, and it’s a better experience for staff. Plus it’s so enjoyable to be here.” “This facility is not only beautiful, the functionality is the best I’ve seen,” said Adams. “It’s a Craftsman style building with a mountain chalet look that fits perfectly into the medical community of the area, but don’t be fooled by its beauty; I would put the efficiency of this practice against any other.”

More than 700 people attended the BGW Dental Group open house and business has taken off since, requiring the addition of two doctors: Matthew Vaughn, DMD, and Brittany Bonds, DMD. “We were always busy, but the volume has increased tremendously,” said Bennett. “The new facility is very visible in this market. It shows that we’ve put a lot of thought and care into the design of this building. Patient-centered care has always been our number one priority and I think the new practice demonstrates to our patients and to the community that we truly do care and that we want to provide them with the best, most comfortable experience possible.”

The success isn’t a surprise to Smith, who said he enjoyed working with the doctors on this project because of their ability to see the big picture. “The doctors are driven, they work hard and they’re great business people,” he said. “It’s a lot of fun working with them because they challenge me. They don’t settle. They’re here to grow their practice and provide their patients with the best care possible, and they’ll do what’s necessary to make that happen.” PT