One way the system makes this possible is by letting patients request their appointments online and by confirming each appointment using email, text messages and automatic voice calls. Upon getting the confirmation message, the patient may reply with a confirmation or a request to be contacted by the practice if they have a question or need to reschedule. By automating patient communication across the entire appointment lifecycle – from appointment request to post-visit feedback – the practice can greatly reduce its overhead costs while simultaneously delivering better customer service.

The same principles of automatic communication and effortless patient self-service are carried through to another part of RevenueWell, called Patient Connect 365. This secure, HIPAA-compliant “patient portal” extends the office’s front desk into the online world – letting patients see their appointment and treatment histories, download forms and documents, make payments and much more.

In today’s online, hyper-connected world, getting found and selected online is the name of the game when it comes to acquiring new patients. RevenueWell helps bolster the practice’s online visibility by distributing its business profile information to over 150 search engine, directory and social media websites. This places the office in front of over 90 percent of all people searching for dental services online. To ensure that the practice doesn’t just appear in search results, but is also likely to get selected, RevenueWell augments these listings with online patient reviews that are collected from patients post-appointment. Being able to automatically gather such feedback and distribute it to Google, Yahoo!, Yelp and other search engines makes a big difference in the office’s online reputation and its likelihood to get the new patient call.

RevenueWell is an online system that does not require the practice to purchase any additional hardware or software. Delivered via an Internet connection, the system only requires a one-time setup fee and a low monthly service fee – with no annual agreement. Once a practice is signed up, the state-of-the-art Patterson Technology Center provides installation, staff training and configuration of the software based on the practice’s needs and goals.

“RevenueWell is a clear example of the type of technology solution that sets the standard for the dental team’s current and future practice management needs,” Rogan said. “We believe it’s an important addition to Patterson’s online Explore Store. Patterson Dental practices receive more than an effective, intuitive communications and marketing tool when signing up for RevenueWell. Our professional installation, personalized training and product support through the Patterson Technology Center help maximize this system – and the many benefits to the dental team.”

To learn more about RevenueWell, call 800-294-8504 or visit www.PattersonDental.com/AppStore.